Privacy Notice

Date: September 12, 2025

This Privacy Notice applies to personal information (“data”) you may provide to Gospel Heights, whether in paper or digital form, through our website, Planning Center, other church management systems, or third-party application providers that process your data on our behalf. By using the Gospel Heights website, completing any form (digital or physical), or freely providing your information (including verbal communication), you consent to the data practices described in this Privacy Notice.

Collection of Your Personal Information

Gospel Heights may collect personally identifiable information, such as your:

• Name, email address, home or work address, and telephone number

• Social media information

• Family or household details (such as marital status, children, or emergency contacts)

• Health-related information (where necessary for events, prayer requests, or care support)

• Areas of service within Gospel Heights, courses attended, or ministry involvement

We may also collect anonymous demographic information such as postal code, age, gender, preferences, and interests. Because we are a church, some information we collect may be considered special category data (e.g., religious beliefs or church attendance), which is only used for ministry purposes in alignment with our Statement of Faith.

In addition, our website may collect information such as your IP address, browser type, domain names, access times, and referring website addresses. This helps us maintain quality of service and track website use.

Please be aware that if you directly disclose personal information through Gospel Heights’ public message boards, livestreams, or social media, that data may be collected and used by others outside our control.

Use of Your Personal Information

Gospel Heights uses your personal information to:

• Operate our website and deliver services you request (e.g., events, sign-ups, communications)

• Inform you of upcoming services, programs, or opportunities

• Support pastoral care, discipleship, and prayer

• Conduct surveys or collect feedback to improve ministry offerings

We do not sell, rent, or lease your information to third parties. We may share your data with trusted partners or service providers (such as email services, church management systems, or payment processors) who are contractually obligated to protect your data and use it only for the purposes of serving Gospel Heights.

If you attend a service or event that is photographed, livestreamed, or recorded, your presence may be captured in that media, which could imply religious affiliation.

We will only disclose your information if required by law or if necessary to:

• Comply with legal obligations,

• Protect and defend the rights or property of Gospel Heights, or

• Protect the safety of individuals.

Use of Cookies

Our website may use “cookies” to improve your online experience. Cookies are small text files stored on your device to remember your preferences, save time, and improve usability. You can choose to accept or decline cookies in your browser settings, though some features may not function properly without them.

Retention & Rights to Your Personal Information

We store personal information securely on controlled servers and through trusted service providers. Information is retained as long as necessary to maintain your relationship with Gospel Heights, or as required by law (e.g., financial records).

Under Canadian privacy principles, you have the right to:

• Access, update, or correct your personal information

• Request deletion of your personal information (except where required by law)

• Withdraw consent for communications or data use at any time

To exercise these rights, contact us at team@gospelheights.com.

Direct Marketing

We may use your information to share updates about Gospel Heights services, events, or initiatives. You can unsubscribe from emails or communications at any time by using the unsubscribe link provided or by contacting us directly.

Changes to This Notice

Gospel Heights may occasionally update this Privacy Notice. We encourage you to review it periodically to stay informed about how we collect, use, and protect your information.

Contact Information

If you have questions, concerns, or complaints about this Privacy Notice or the handling of your personal information, please contact us at: team@gospelheights.com.